CONNECT SMS

Keep jobs moving and containers earning

Fewer ‘where’s my driver?’ calls

Customers ready before the driver arrives

Containers back and earning sooner

Book a Demo

See how it works

Driver on way cut calls into our admin team by around 75%

Sharp Skips

Driver on way cut calls into our admin team by around 75%

Sharp Skips

Driver on way cut calls into our admin team by around 75%

Sharp Skips

Problem

Customer communication still relies on someone in the office.

Customer uncertainty

Repeat calls

Manual chasing

Wasted journeys

Overdue containers

Slow turnaround

Connect SMS

Keep customers informed without adding to the workload.

Keep customers updated from booking onwards

Remind them before the driver arrives

Automatically text when the driver is on the way

Chase overdue containers without ringing around

What Changes

What actually changes.

They hear before they call

Reminders go out before and on the day. Nobody has to pick up the phone.

They hear before they call

Reminders go out before and on the day. Nobody has to pick up the phone.

The reminder does the chasing

An automatic reminder goes out ahead of the job, giving the customer time to prepare access before the driver arrives.

The reminder does the chasing

An automatic reminder goes out ahead of the job, giving the customer time to prepare access before the driver arrives.

Drivers arrive to customers who are ready

When the driver selects On Way, the customer gets a text so they have time to prepare for their arrival.

Drivers arrive to customers who are ready

When the driver selects On Way, the customer gets a text so they have time to prepare for their arrival.

Containers chase themselves

Overdue and hire-ending reminders go out in bulk, not call by call.

Containers chase themselves

Overdue and hire-ending reminders go out in bulk, not call by call.

Integrates seamlessly

Customer updates, connected to the job

Driver App

Drivers clicking 'On Way' triggers the text to the customer.

Driver App

Drivers clicking 'On Way' triggers the text to the customer.

Driver App

Drivers clicking 'On Way' triggers the text to the customer.

Scheduling

Reminders run off the hire dates.

Scheduling

Reminders run off the hire dates.

Scheduling

Reminders run off the hire dates.

Customer targeting

Choose which messages go to which customers and service types.

Customer targeting

Choose which messages go to which customers and service types.

Customer targeting

Choose which messages go to which customers and service types.

Not a separate texting tool. It runs off the job.

Testimonials

Quieter phones are just the start.

fewer "where's my driver?" calls — Sharp Skips

fewer wasted trips — TARS

less time on site, peak summer months — Skipway

Skips back on time — JM Kennie, held for three years

Driver on way has been the most successful. It has reduced calls coming into our already busy admin team by around 75%, from customers asking when the driver will be on his way or what the driver's progress is.

Lee Tyrrell

Director of Operations, Sharp Skips

Request a walkthrough

See it on your operation.

Tell us your indicator setup and how much third-party trade you take, and we will show you the paperless version.

FAQs

Will customers read them?

They're short and relevant to the job – a service reminder, a driver on the way or a collection due. The kind of update customers can act on.

Can we use our own wording?

Does it work for cash customers?

How does it know when to send?

What about brokers or big accounts?